Terms of Service

📋 Agreement to Terms

By accessing or using AlphaEdge Lab's website at alphaedgelab.com, our AI services, educational programs, automation tools, or any related services (collectively, the "Services"), you agree to be bound by these Terms of Service ("Terms").

We may update these Terms from time to time. Your continued use of the Services after any such changes constitutes your acceptance of the new Terms.

🎯 Description of Services

AI Services

• Artificial Intelligence consulting and implementation
• Custom AI model development and training
• AI-powered automation solutions
• Machine learning algorithm optimization
• Natural language processing services

Educational Programs

• AI and machine learning courses
• Professional certification programs
• Corporate training workshops
• Online learning platforms and resources
• Mentorship and consultation services

👤 User Accounts and Registration

Account Creation

To access certain features of our Services, you must register for an account. You agree to:

• Provide accurate, complete, and current information
• Maintain and update your account information
• Keep your login credentials secure and confidential
• Accept responsibility for all activities under your account
• Notify us immediately of any unauthorized access

Account Eligibility

• You must be at least 18 years old to use our Services
• You must have legal capacity to enter into binding contracts
• You must not be prohibited from receiving services under applicable laws
• Corporate accounts must be registered by authorized representatives

Account Termination

We reserve the right to suspend or terminate accounts that violate these Terms or engage in fraudulent, abusive, or illegal activities.

🚫 Acceptable Use Policy

You agree not to use our Services for any unlawful purpose or in any way that could harm AlphaEdge Lab, our users, or third parties. Prohibited activities include:

Content Restrictions

• Uploading malicious code, viruses, or harmful software
• Sharing false, misleading, or deceptive information
• Posting content that infringes intellectual property rights
• Distributing spam, unsolicited messages, or promotional content
• Creating or sharing content that is offensive, harmful, or illegal

AI Service Misuse

• Attempting to reverse engineer our AI models
• Using our services to create competing AI products
• Generating content for illegal or harmful purposes
• Circumventing usage limits or access controls
• Sharing API keys or access credentials

💰 Payment Terms

Pricing and Billing

• Service fees are clearly displayed before purchase
• Prices may vary based on service tier and usage
• All prices are in USD unless otherwise specified
• Taxes and additional fees may apply based on your location

Payment Methods

• We accept major credit cards, PayPal, and bank transfers
• Payments are processed securely through third-party providers
• Recurring services are billed automatically
• Payment failures may result in service suspension

Refund Policy

• Educational courses: 30-day money-back guarantee
• AI services: Refunds evaluated case-by-case
• Integration services: No refunds after implementation
• Custom development: Payment milestones apply

🔒 Intellectual Property Rights

Our Intellectual Property

AlphaEdge Lab owns or has licensed rights to all content, software, AI models, and materials provided through our Services, including:

• Proprietary AI algorithms and models
• Educational content and curricula
• Software applications and platforms
• Trademarks, logos, and branding materials
• Documentation and technical resources

User-Generated Content

• You retain ownership of content you create or upload
• You grant us license to use your content for service provision
• We may use aggregated, anonymized data for improvement
• You represent that you have rights to all submitted content

License to Use

We grant you a limited, non-exclusive, non-transferable license to use our Services for their intended purpose. This license does not include rights to:

• Modify, distribute, or create derivative works
• Reverse engineer or decompile our software
• Remove or alter proprietary notices
• Use our intellectual property for commercial purposes without permission

🛡️ Privacy and Data Protection

Your privacy is important to us. Our data handling practices are detailed in our Privacy Policy, which is incorporated into these Terms by reference.

Data Collection and Use

• We collect data necessary to provide and improve our Services
• Personal information is processed according to our Privacy Policy
• AI training data is anonymized and aggregated when possible
• We implement industry-standard security measures

WhatsApp Data Handling

• WhatsApp message data is processed according to Meta's policies
• We do not store message content longer than necessary
• End-to-end encryption is maintained where supported
• Customer contact data is protected and not shared inappropriately

Data Rights

You have rights regarding your personal data, including access, correction, deletion, and portability, subject to legal and technical limitations.

⚠️ Disclaimers and Limitations

Service Availability

• Services are provided "as is" without warranties
• We strive for high availability but cannot guarantee 100% uptime
• Maintenance and updates may temporarily interrupt service
• Third-party integrations may affect service availability

AI Service Limitations

• AI outputs may contain errors or inaccuracies
• Results may vary based on input quality and context
• AI models are continuously updated and improved
• Performance is not guaranteed for all use cases

🔄 Modification and Termination

Service Modifications

We reserve the right to:

• Modify, suspend, or discontinue any part of our Services
• Update features, functionality, or pricing
• Change technical requirements or system specifications
• Implement new terms or policies with reasonable notice

Termination Rights

Either party may terminate this agreement:

• You may cancel your account at any time through your dashboard
• We may terminate accounts for Terms violations
• Immediate termination may occur for serious breaches
• Data export options are available before account closure

Effect of Termination

• Access to Services will be immediately suspended
• Outstanding fees remain due and payable
• Data deletion follows our retention policies
• Certain provisions survive termination

⚖️ Governing Law and Dispute Resolution

Governing Law

These Terms are governed by the laws of [Your Jurisdiction], without regard to conflict of law principles.

Dispute Resolution

• We encourage informal resolution of disputes through direct communication
• Formal disputes may be subject to binding arbitration
• Class action lawsuits are waived where legally permissible
• Some claims may be resolved in small claims court

Severability

If any provision of these Terms is found unenforceable, the remainder of the Terms will remain in full force and effect.

🌍 International Use

Our Services are operated from [Your Location] and may not be available or appropriate for use in all jurisdictions. Users accessing Services from other locations do so at their own risk and are responsible for compliance with local laws.

Export Controls

• Our AI technologies may be subject to export control laws
• Users must comply with applicable trade sanctions
• Certain features may be restricted in some countries
• WhatsApp Business API availability varies by region