User Data Deletion

🗑️ Your Right to Data Deletion

At AlphaEdge Lab, we respect your privacy rights and provide comprehensive data deletion options. Under GDPR, CCPA, and other privacy regulations, you have the right to request deletion of your personal data from our systems.

Complete Data Removal: When you request data deletion, we will permanently remove your personal information from our databases, AI training datasets, WhatsApp Business integrations, and all connected third-party services within the specified timeframes.

📋 What Data Will Be Deleted

Account Information

Personal identification details (name, email, phone number)
Account credentials and authentication tokens
Profile information and preferences
Payment and billing information
Communication history and support tickets

AI Services Data

Prompts, queries, and inputs submitted to our AI systems
Generated outputs and AI responses
Custom model training data (where applicable)
Usage analytics and performance metrics
Feedback and rating data

WhatsApp Business API Data

WhatsApp Business account information
Message templates and automation workflows
Contact lists and customer interaction data
Integration settings and API configurations
n8n workflow data and automation logs

Educational Platform Data

Course enrollment and progress information
Certificates and achievement records
Assignment submissions and grades
Learning analytics and behavior patterns
Discussion forum posts and interactions

⏱️ Data Deletion Timeline

Deletion Process Timeline

1

Request Submission: Submit your deletion request through the form below or email us directly.

2

Identity Verification (24-48 hours): We verify your identity to ensure security and prevent unauthorized deletions.

3

Data Location Mapping (2-5 days): We identify all instances of your data across our systems and third-party integrations.

4

Primary Systems Deletion (7-14 days): Your data is removed from our main databases, AI models, and active systems.

5

Third-party Integration Deletion (14-30 days): Data is removed from WhatsApp Business API, n8n, and other connected services.

6

Backup and Archive Deletion (30-90 days): Data is purged from backup systems and archived records.

7

Confirmation (Within 90 days): We provide written confirmation that your data has been completely deleted.

⚠️ Important Considerations

Before You Request Deletion:

Irreversible Process: Data deletion is permanent and cannot be undone
Service Access: You will lose access to all AlphaEdge Lab services and accounts
Active Subscriptions: All paid services and subscriptions will be cancelled
Third-party Data: We can only delete data under our control
Legal Requirements: Some data may be retained for legal compliance purposes

Data We May Retain

Certain information may be retained for legal, security, or operational purposes:

Financial records required for tax and audit purposes (7 years)
Legal dispute documentation (as required by law)
Fraud prevention and security incident records
Aggregated, anonymized analytics data that cannot identify you
System logs required for security monitoring (anonymized)

📝 Data Deletion Request Form

Full Name *

Email Address (associated with account) *

Phone Number

Account Type *

Services Used (check all that apply) *

AI Services & Consulting Educational Programs WhatsApp Business API n8n Automation Custom AI Development API Services

Reason for Deletion (optional)

Additional Information

I confirm that I am the authorized account holder and have the right to request deletion of this data. I understand that this process is irreversible.

I understand that requesting data deletion will result in the permanent loss of my account, all associated data, and access to AlphaEdge Lab services.

I understand that data deletion from third-party integrations (WhatsApp, n8n, etc.) may take additional time and is subject to their respective deletion policies.

🔄 Alternative Options

Before Permanent Deletion, Consider:

Account Deactivation: Temporarily suspend your account while retaining data
Data Export: Download your data before deletion for your records
Selective Deletion: Remove specific data types while keeping your account
Privacy Settings Update: Adjust privacy settings instead of full deletion
Service Modification: Downgrade or modify your service level

Contact our support team to discuss these alternatives: privacy@alphaedgelab.com

📞 Deletion Support

If you encounter any issues with the deletion process or have questions about what data will be removed, our privacy team is here to help.

Contact Methods:

Priority Email: privacy@alphaedgelab.com
Subject Line: "Data Deletion Request - [Your Email]"
Response Time: Within 24 hours for deletion requests
Escalation: dpo@alphaedgelab.com (Data Protection Officer)